Abstract technology and business transformation background
PMP Certified | Scrum Certified | Agile Practitioner

Dilwar Hussain, PMP

Project Manager | Business Analyst | Agile Practitioner | Community Leader

Delivering successful technology, business transformation, and public service projects through strategic planning, stakeholder management, and data-driven decision-making.

10+
Years Experience
PMP
Certified
Agile
Practitioner
About Me

Professional Summary

A results-driven project leader focused on delivering measurable outcomes.

I am a PMP-certified Project Manager and Business Analyst with over 10 years of experience leading business transformation, software development, process improvement, and public-sector initiatives. My expertise includes Agile and Waterfall methodologies, stakeholder management, requirements gathering, risk management, data analysis, and project delivery.

Throughout my career, I have worked across government, technology, consulting, and nonprofit sectors, helping organizations improve efficiency, reduce risk, and achieve strategic objectives.

I bring a structured yet adaptive approach to every engagement, combining analytical rigor with strong communication and leadership skills to align cross-functional teams and deliver results that matter.

PMP Certified

Project Management Professional with proven methodology expertise.

Strategic Delivery

Track record of leading complex transformation and technology initiatives.

Cross-Sector Experience

Government, technology, consulting, and nonprofit sector leadership.

Community Leader

Active mentor and network builder through BSP and professional groups.

Credentials

Certifications

Industry-recognized credentials validating expertise in project management and Agile practices.

PMP

Project Management Professional

Project Management Institute

CSM

Certified ScrumMaster

Scrum Alliance

CSPO

Certified Scrum Product Owner

Scrum Alliance

Expertise

Skills & Capabilities

A versatile toolkit combining project leadership, business analysis, and technical proficiency.

Project Management

  • Project Planning
  • Risk Management
  • Budget Management
  • Resource Planning

Business Analysis

  • Requirements Gathering
  • Process Mapping
  • Gap Analysis
  • UAT Testing

Technical

  • SQL
  • Tableau
  • Power BI
  • Excel
  • Jira
  • Confluence

Technical Skills

Agile & ScrumWaterfallJiraConfluenceMicrosoft ProjectTableauPower BISQLExcel AdvancedBusiness Process Modeling
Career

Professional Experience

A track record of driving results across public service and private sector organizations.

Present

Family Independence Administration (FIA)

Case Manager

Delivering public services and ensuring compliance with NYC policies while supporting families in need.

Key Achievements:

  • Process SNAP, Cash Assistance, and One-Shot Deal applications.
  • Ensure compliance with NYC policies.
  • Deliver customer-focused public services.
  • Train and support staff on operational procedures.
Previous

Business Analyst & Project Manager

Consulting & Technology Projects

Led cross-functional technology and business transformation initiatives across multiple industries.

Key Achievements:

  • Led software implementation projects.
  • Managed stakeholder communications.
  • Facilitated Agile ceremonies.
  • Developed business requirements and process improvements.
Portfolio

Featured Projects

Selected work demonstrating project management, business analysis, and leadership impact.

Digital Transformation Project

End-to-end digital transformation initiative streamlining operations and improving user experience.

  • Requirements gathering
  • Stakeholder engagement
  • Process mapping
  • UAT management

Business Intelligence Dashboard

Executive dashboard delivering real-time KPI monitoring and actionable reporting insights.

  • Tableau reporting
  • KPI monitoring
  • Executive reporting

Community Outreach Program

Volunteer-driven program building partnerships and coordinating professional development events.

  • Event planning
  • Volunteer coordination
  • Partnership development
Leadership

Community Leadership

Active contributor to the Bangladeshi-American Society of Professionals (BSP) and broader professional networks.

Bangladeshi-American Society of Professionals (BSP)

Through BSP, I help bridge professional communities by organizing events, mentoring rising talent, and creating opportunities for collaboration across industries.

My leadership work complements my professional practice, reinforcing the communication, stakeholder management, and program coordination skills I bring to every project.

Community Engagement

Building meaningful connections and fostering collaboration within the Bangladeshi-American professional community.

Career Mentorship

Guiding emerging professionals through career transitions, certification paths, and leadership development.

Professional Networking

Creating spaces for professionals to exchange knowledge, opportunities, and industry insights.

Event Coordination

Organizing workshops, networking events, and panel discussions that deliver value to the community.

Endorsements

Testimonials

Feedback from supervisors, colleagues, community leaders, and clients.

Dilwar consistently delivered complex projects on time while keeping stakeholders aligned. His ability to translate business needs into actionable plans is exceptional.

Senior Supervisor
Government Agency
Supervisor

Working with Dilwar was a masterclass in stakeholder communication. He navigated competing priorities with clarity and kept the team focused on outcomes.

Project Colleague
Technology Consultant
Colleague

Dilwar's dedication to mentorship and community building has made a lasting impact on BSP members. He leads with empathy and purpose.

Community Leader
BSP Executive Board
Community Leader

His requirements-gathering sessions were thorough and efficient. Dilwar helped us launch a dashboard that became central to our reporting process.

Client Partner
Business Operations
Client
Insights

Blog

Perspectives on project management, business analysis, Agile, and leadership.

View all posts
Certification5 min read

PMP Exam Lessons Learned

Key strategies, study resources, and mindset tips for passing the PMP exam on your first attempt.

Read article
Methodology4 min read

Agile vs Waterfall

How to choose the right methodology for your project and when to blend both approaches.

Read article
Business Analysis6 min read

Business Analysis Best Practices

Practical techniques for gathering requirements, mapping processes, and validating solutions.

Read article
Leadership5 min read

Leadership in Public Service

Lessons from delivering customer-focused programs in complex government environments.

Read article
Communication4 min read

Stakeholder Management Techniques

Building trust, managing expectations, and aligning diverse groups around project goals.

Read article
Analytics5 min read

Data-Driven Decision Making

Turning dashboards and KPIs into actionable insights that improve project outcomes.

Read article